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We have recently had an enquiry about VAT. We would like to make it clear that the prices we quote on our website for Charlie Bears are all at her suggested retail price unless they appear in the offers section. As we are not VAT registered the only charge added at checkout is a charge towards postage and packing.

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Some customers have reported difficulty when trying to complete their purchase using a debit/credit card. The instructions provided by PayPal are not very clear.

To pay by card at check out click "continue". Read the next page and then click “click here".
To pay by card on the next page click on "log in as a guest" to enter your details. 

For full instructions please go to "Ways to Pay", or for more help call 07771895931